Conflicted Couples: Interrupting Yourself

I am a big believer in apologies. This is what happens after the conflict. “I am sorry. Please forgive me. It’s my fault. Can we talk about it?” is the apology that seems to make most sense to me. But apologies don’t interrupt the conflict – they follow it. And by then a lot of damage may have been done.

Here are some interruptions that I use in my counselling practice (and that I have learned from John Gottman and others). See if they make sense to you.

#1 – Start the conflict softly. Bring up the conflict tactfully, caringly and working towards a positive solution. Do it sitting down. Playing a full orchestra of emotions and doing an all-out attack means that both partners are likely to feel like losers.

#2 – Sooth yourself before, during and following the conflict. Turn your soul temperature down. Imagine yourself with your hand on the rheostat and be in charge of your inner heat.

#3 – Build bridges – lots of them (maybe 3!). Accept the point of view or intended goodness of your partner. Say something like, “That’s a good point you make.” This builds a pretty good bridge. And smiling warmly helps, too. Try building 3 bridges in a row and see what happens!

#4 – Direct your energy vector “up” once every 3 minutes. Say something warm, welcoming and winsome often. Something funny too, and occasionally concede a point. Touch kindly.

#5 – Time-outs for 15 or 20 minutes help. And during the time-out write down something truthful and thoughtful about you (not a time to make a case against your partner or be defensive). And when you re-engage say, “Thanks for the time out. I would like to tell you about me.” Then read your notes.

There is a lot more. You might want to check out some of my articles on conflict and especially an article entitled “Communication Covenant for Couples in Conflict.”

Conflicted Couples: Go Be Angry if You Want


“Go ahead and be angry. You do well to be angry—but don’t use your anger as fuel for revenge. And don’t stay angry. Don’t go to bed angry. Don’t give the devil that kind of foothold in your life.” (Ephesians 4:26-27, The Message)


Do you know what? There is no need to mess with your partner. Bark, bitch and belittle if you think that works – but you don’t need to. In the flash of a trigger moment, in the blister of anger, it is a choice whether to go for a run or run over your partner.

I am confident that most anyone can interrupt their “fight or flight” reaction to what triggers them. Let me explain a bit. Anger is a second stage emotional response to the internal experience of hurt and fear. Anger doesn’t normally exist by itself – something has startled you or hurt you. Then you get mad and you stop thinking. Mix your rapidly accelerating anger with a flash memory of harm and you have a conflict concoction common to chronically conflicted couples. Here is the formula:

Hurt + Fear + History = Anger [→ Chronic Conflict]

The hurt or anticipated hurt is the trigger. Fear is the emotional lubricant, a kind of psychological WD-40. Add in a history of harm (in this or other intimate relationship) and the result is anger, explosive or malingering, vented or suppressed.

Note the bracket and arrow in the formula above – this is where it all changes. This emotional concoction is now pushing for a body response, a behaviour. This is usually thought of as fight or flight where the fear either accelerates the conflict or, possibly, accelerates the retreat. (We are not talking about the problems of a conflict-avoidant marriage in this blog.) If fighting is the everyday response to these troubling emotions, then it has become a pattern. It’s called revenge and it is fueled by anger. Sort of like the devil having a foothold in your life, and sort of like not interrupting yourself.

Next time some thoughts on interrupting yourself.

An Anger Parable

There once was a little boy who had a temper. His father gave him a bag of nails and told him that every time he lost his temper, he must hammer a nail into the backyard fence. The first day the boy drove 37 nails into the fence. Over the next few weeks, as he learned to control his anger, the number of nails hammered gradually dwindled down. He discovered it was easier to handle his temper than to drive those nails into the fence.

Finally the day came when the boy didn’t lose his temper at all. He told his father about it. His father suggested that the boy pull out one nail for each day that he was able to handle his temper. The days passed. Eventually the young boy was able to tell his father that all the nails were gone.

The father took his son by the hand. He led him to the fence and said, “You have done very well. Now look at the holes in the fence. The fence will never be the same. When you say things or do things in anger, they leave a scar just like those holes. You can put a knife in a man and draw it out. It won’t matter how many times you say, ‘I’m sorry,’ the wound is still there.”

An interesting parable for me. Anger and wounding is a big part of the therapy world, especially in working with couples and families. The wounds that have been collected fuel future anger. And the anger ventilated becomes a rehearsal for future anger dumping. The question is, “What do you do with the anger and hurt that are inevitable in any intimate relationship?”

Can I Trust You? (Trust Rebuilding Questions)

One of the privileges of listening is that you get to learn. And I get to learn lots.

The other day a client told me about 4 levels of trust rebuilding when trauma has undermined a love relationship. Here are 4 questions that she uses to figure out if trust in her relationship can be rebuilt.

Do I trust that you are growing for you? Some people change just to appease the other and not because they have any interest in growing. You can only trust the change that is motivated by inner desire.

Do I trust that you are capable of the change that you want? Lots of people have good intent but this might not be enough to restore confidence in the relationship.

Do I trust that you are honest in what you say? Of course, there are levels of deceit and we all lie to ourselves. But do I see an honest attempt to be truthful in words and ways?

Do I trust that you will do what you say? Follow through is the big thing. Unless the person’s behaviour changes, it is hard to trust again.

I find these helpful questions when a friendship is violated by gossip, or when a partner promises to be clean and sober, or when a teenager needs to be bailed out from jail. Can I trust you?