Carole and I are working out how to “keep on keeping on” in the midst of increasing demands for our counselling time. We are both concerned about our long waiting lists and the urgencies caused by the covid crises. And we are also aware that we can’t work as hard as we have up until this point.
We love the work of listening, wondering, consoling and challenging and we hope to continue our work with you for some time to come. So, to be able to do this and to do so effectively, we are making some changes. Here they are:
- First — we are going to limit the number of new clients so that we can better serve the people we visit with now. This started on April 1, 2021.
- Second — we are going to re-package our workdays so that we are not carrying as many hours each day. This will be in effect by September 2021.
- Third — when covid restrictions have lifted, and this looks like it is coming shortly, we are going to limit in-office visits and keep much of our work online. We will probably open for in-office visits around October 1st. Watch the calendar and this blog for updates.
- Fourth — we will actively refer people who inquire about working with us. We have an extensive network of counsellors and we think we can match clients and counsellors quite effectively.
In summary, this means that we want to continue to work with you because we have a commitment to you, and we value the work we have accomplished together. But we are going to restrict new commitments to others.
Let us know your thoughts. Write to us at life@theducklows.ca. We will be sure to get back to you. And thanks.
(Updated July 1, 2021 — Happy Canada Day!)
