“ACTing”: A Model for Community Change
I don’t write much about my consultation work on these pages, but I think that “ACTing” is relevant for all of us that are going through some transition. E.G., I am of the age to begin retiring and I have just left the graduate school where I taught for 7 years.
This is a simple paradigm I use in my work with business leaders, community workers and church leaders. I think it for my own changes as well.
A stands for adjustment. The lowest level of change is to tweak what is not going well and hope that this is sufficient. Organizations might create a new logo, or a college might write a document intended to educate about sexual harassment. Even the most modest adjustments are potentially harmful; they lead leaders into the illusion that they and their organizations have changed. Adjustments don’t make change – they stop change.
C stands for change. Every system has a culture that resists change. We love the misbelief that we got it right the first time. Changes in organization are costly, impactful, hopeful and troubling. In changes we discard what does not work and design what does. We might change leadership in an organization; for example change is to design a work-from-home policy for the purpose of valuing parenting and child care costs or the time wasted in commuting.
T stands for transformation. The location of macro change is when we fresh-think purpose, mission and “way in the world.” A church I was consulting with decided to move from a central structure (e.g. Sunday morning at 11 am) to a simpler model where the people were disbursed into multiple “simple churches” of 20-30 people that met at various times of the week in various homes, coffee shops and other public facilities. This transformational change produced radical results and most of them positive.
Here are some ACTing questions for you.
- In the changes you are making in your life, are you adjusting, changing or transforming? Think of your partnerships at work, your marriage, how you interact in your neighbourhood.
- Most people are intentionally working their bodies. They may hope to gain muscle mass (not me) or lose weight (that’s more like me), or develop new hobbies like mountain biking, etc. How are you approaching your changes?
- Imagine a conflict you have that has been eating you up for a while. What changes are you making? How is it working out?
ACTing is a made-up verb. You change when you are in the verb tense.