Frequently Asked Questions

What are your office hours?

We do not counsel or coach on weekends or in the evening. Paddy’s time is restricted to Mondays and Thursdays due to his university teaching.

How long do I have to wait to see you?

We usually have a 1-2 week waiting list. We are not normally able to do crisis or “right now” kind of counselling. If we cannot see you within a couple of weeks, we are happy to recommend another counsellor or agency that you might wish to contact.

What are your fees?

These can vary a bit. Both Paddy and Carole charge the recommended fees of our professional organizations. Please contact us through email for an estimate of costs and the approximate number of counselling sessions that we recommend. This will both help you to budget for counselling and understand the importance and time commitment that is required.

What if I cancel an appointment with you?

You are required to cancel 24 hours prior to your appointment to avoid paying the fee for the counselling hour. Unavoidable medical emergencies are an exception to this agreement. If we are able to fill your cancelled appointment time with another client, no cancellation fee is assessed.

Do Carole and Paddy sometimes counsel together?

No, the cost for this to most clients is prohibitive.